This policy explains what personal information MRSLM Group LLC, a Florida limited-liability company doing business as FuturesBotLab collects and how we use it.
What we collect
- Account and order details: name, email, plan and order history.
- Payment details: handled by Stripe. We never see or store your full card number.
- License details: your NinjaTrader username, used only to activate your license.
- Messages: what you send us by email, forms or Discord.
- Website data: basic analytics such as pages visited, device type and referring site.
What we never collect
We never ask for or store your NinjaTrader, broker or prop firm passwords, 2FA codes or API keys.
How we use it
- To deliver the Products and activate licenses.
- To provide support and send account and product updates.
- To send marketing emails if you opt in. You can unsubscribe any time.
- To improve the website and Products.
Sharing
We share data only with service providers that help us run the business (payments, hosting, email, analytics), or when required by law. We don't sell your personal information.
Cookies
The site uses essential cookies and basic analytics. You can block cookies in your browser settings.
Retention and your rights
We keep data as long as needed to provide the Products and meet legal obligations. You can ask to see, correct or delete your data by emailing support@futuresbotlab.com. California residents have additional rights under the CCPA, and EU and UK residents under the GDPR.
Contact
support@futuresbotlab.com
MRSLM Group LLC, 7901 4th St N Ste 300, St. Petersburg, FL 33702
Mailing: 7095 Hollywood Blvd #484, Los Angeles, CA 90028